Kalene Savage-Zent
kalenesavagezent@gmail.com | (97O) 69O-3723 | Portland, OR | Portfolio | LinkedIn
WORK EXPERIENCE
Oregon Health and Science University
2015 – Current
Project Coordinator
Portland, OR
- Led research at the Oregon site of the $50M NIH-funded NCANDA study, managing $7.3M in grant-backed work focused on participant engagement and retention.
- Spearheaded REDCap adoption, replacing a legacy Access system and automating workflows.
- Identified protocol violations, prompting national reforms in data integrity.
- Enhanced UX for 850+ participants across digital and in-person touchpoints, prioritizing accessibility.
- Created the NCANDA-A logo and outreach materials used consortium-wide.
- Developed IRB/NIH-compliant tools and coordinated national stakeholder communication.
- Co-authored publications, applying UX writing principles for clarity and accessibility.
- Created training modules and video walkthroughs to standardize onboarding and compliance across the consortium, with clear flows and demos for users from all technical backgrounds.
Hiring Search Advocate | 2019 – Current
- Advised hiring teams on inclusive recruitment, led institution-wide workshops, and applied user-centered design to improve accessibility in hiring workflows.
Equity Program Manager | 2019 – 2024
- Developed bias-reducing systems for hiring and data practices; led equity workshops across departments.
- Applied user-centered design to recruitment workflows and trained new Search Advocates.
- Designed, distributed and analyzed employee surveys, driving improvements to workplace culture.
Research Assistant | 2015 – 2019
- Piloted a $440M study—the largest research study of its kind—via MRI, clinical testing, and DNA collection.
- Trained staff and used motivational interviewing to strengthen retention and data fidelity.
The Language Company + Plan Ceibal
2018 – 2019
Edtech Manager and Instructor
Santiago, Chile
- Designed learner-centered classrooms and digital materials; trained teachers on edtech tools for English learners.
Portland State University
2013 – 2015
Teaching & Research Assistant
Portland, OR
- Led online instruction and engagement for 50+ college students through discussion boards, assignment grading, and exam administration.
- Designed supplemental learning modules and tracking tools to support instructor-led curriculum and streamlined grading workflows.
- Conducted fidelity testing of the Early Kindergarten Transition (EKT) Program under Dr. Andrew Mashburn, observed and reported classrooms across several Oregon elementary school districts.
- Transcribed interviews between principal investigators and state policy makers on domestic violence reporting and correctional decisions.
PacSun
2013 – 2014
Sales Lead
Vancouver, WA
- Supervised staff, delegated tasks, and maintained daily operations in a fast-paced retail environment.
- Drove sales through customer engagement, visual merchandising, and upselling strategies.
- Trained new employees and enforced company policies to ensure excellent service and store consistency.
Journeys
2012 – 2013
Assistant Manager
Vancouver, WA
- Fostered a high-energy sales culture by motivating team members and modeling strong customer engagement.
- Handled inventory management, store opening/closing procedures, and loss prevention strategies.
- Supported district-level goals by driving performance metrics and adapting to fast-paced retail demands.
EDUCATION
Kent State University
December, 2025
Master of Science, User Experience Design (Learning & Development Specialization)
Kent, OH
- GPA: 4.0
Portland State University
June, 2015
Bachelor of Science, Psychology with Neuroscience Focus
Portland, OR
- GPA: 3.9 Summa Cum Laude | Award Winning Public Speaker | NHS, Psi Chi, Tau Sigma, Kappa Delta Pi
CERTIFICATIONS, SKILLS & INTERESTS
- Technologies: Figma, Adobe XD, Balsamiq, FigJam, Lucidchart, REDCap, HTML, CSS, WordPress, Excel, SPSS, R, Qualtrics, Google & Adobe Analytics, Linux
- Skills: UX writing, qual & quant analysis, survey design, user interviews, usability testing, journey mapping, rapid prototyping, data viz, strategic planning, process automation, public engagement
- Interests: Aquascaping, Permaculture, Travel, Event Photography, Medium, Reddit, Brooklyn 99