Research. Educate. Design.

Kalene Savage-Zent

WORK EXPERIENCE


Oregon Health and Science University

2015 – Current 

Project Coordinator                                                                                  

Portland, OR

  • Led research at the Oregon site of the $50M NIH-funded NCANDA study, managing $7.3M in grant-backed work focused on participant engagement and retention.
  • Spearheaded REDCap adoption, replacing a legacy Access system and automating workflows.
  • Identified protocol violations, prompting national reforms in data integrity.
  • Enhanced UX for 850+ participants across digital and in-person touchpoints, prioritizing accessibility.
  • Created the NCANDA-A logo and outreach materials used consortium-wide.
  • Developed IRB/NIH-compliant tools and coordinated national stakeholder communication.
  • Co-authored publications, applying UX writing principles for clarity and accessibility.
  • Created training modules and video walkthroughs to standardize onboarding and compliance across the consortium, with clear flows and demos for users from all technical backgrounds.

Hiring Search Advocate | 2019 – Current                      

  • Advised hiring teams on inclusive recruitment, led institution-wide workshops, and applied user-centered design to improve accessibility in hiring workflows.

Equity Program Manager | 2019 – 2024                                                                          

  • Developed bias-reducing systems for hiring and data practices; led equity workshops across departments.
  • Applied user-centered design to recruitment workflows and trained new Search Advocates.
  • Designed, distributed and analyzed employee surveys, driving improvements to workplace culture.

Research Assistant | 2015 2019

  • Piloted a $440M study—the largest research study of its kind—via MRI, clinical testing, and DNA collection.
  • Trained staff and used motivational interviewing to strengthen retention and data fidelity.

The Language Company + Plan Ceibal

2018 – 2019

Edtech Manager and Instructor

Santiago, Chile

  • Designed learner-centered classrooms and digital materials; trained teachers on edtech tools for English learners.

Portland State University

2013 – 2015

Teaching & Research Assistant

Portland, OR

  • Led online instruction and engagement for 50+ college students through discussion boards, assignment grading, and exam administration.
  • Designed supplemental learning modules and tracking tools to support instructor-led curriculum and streamlined grading workflows.
  • Conducted fidelity testing of the Early Kindergarten Transition (EKT) Program under Dr. Andrew Mashburn, observed and reported classrooms across several Oregon elementary school districts.
  • Transcribed interviews between principal investigators and state policy makers on domestic violence reporting and correctional decisions.

PacSun                     

2013 – 2014 

Sales Lead

Vancouver, WA

  • Supervised staff, delegated tasks, and maintained daily operations in a fast-paced retail environment.
  • Drove sales through customer engagement, visual merchandising, and upselling strategies.
  • Trained new employees and enforced company policies to ensure excellent service and store consistency.

Journeys             

2012 – 2013 

Assistant Manager

Vancouver, WA

  • Fostered a high-energy sales culture by motivating team members and modeling strong customer engagement.
  • Handled inventory management, store opening/closing procedures, and loss prevention strategies.
  • Supported district-level goals by driving performance metrics and adapting to fast-paced retail demands.

EDUCATION


Kent State University

December, 2025 

Master of Science, User Experience Design (Learning & Development Specialization)

Kent, OH

  • GPA: 4.0 

Portland State University                                                  

June, 2015 

Bachelor of Science, Psychology with Neuroscience Focus

Portland, OR

  • GPA: 3.9 Summa Cum Laude | Award Winning Public Speaker | NHS, Psi Chi, Tau Sigma, Kappa Delta Pi 

CERTIFICATIONS, SKILLS & INTERESTS


  • Technologies: Figma, Adobe XD, Balsamiq, FigJam, Lucidchart, REDCap, HTML, CSS, WordPress, Excel, SPSS, R, Qualtrics, Google & Adobe Analytics, Linux
  • Skills: UX writing, qual & quant analysis, survey design, user interviews, usability testing, journey mapping, rapid prototyping, data viz, strategic planning, process automation, public engagement
  • Interests: Aquascaping, Permaculture, Travel, Event Photography, Medium, Reddit, Brooklyn 99